ABOUT BRIGHTORDER

Canadian innovation. Operational impact.

For more than 30 years, BrightOrder has delivered integrated software, telematics, and wireless technologies that help organizations improve fleet performance, reduce downtime, and make smarter operational decisions.

30+ YEARS

of fleet intelligence technology leadership

800+ CUSTOMERS

across North America & Europe

CANADIAN OWNED & OPERATED

Headquartered in Mississauga, Ontario

GLOBAL REACH

Solutions deployed across multiple industries

HARDWARE + SOFTWARE, ONE VENDOR

IoT sensors, software, and support under one roof

CADSI MEMBER

Canadian Association of Defence and Security Industries

OUR STORY

Founded in 1996, BrightOrder began with a simple goal: help fleets operate better through technology that is reliable, practical, and easy to use.

From our early days in fleet maintenance software to becoming a leader in telematics, IoT, and wireless technologies, our focus has remained the same — solve real operational challenges for our customers.

Today, our integrated platform brings together EMDECS fleet maintenance management, CloudHawk telematics and asset visibility, and SparkTech Labs wireless engineering and sensing technologies — creating a powerful foundation for the future of fleet intelligence.

A HISTORY OF INNOVATION

1996

BrightOrder founded in Mississauga, Ontario

2000s

EMDECS fleet maintenance software launched

2010s

CloudHawk telematics and IoT platform introduced

2024

Acquired Cloudhawk and SparkTech Labs to expand wireless engineering capabilities

Today

Continuing to advance fleet intelligence with AI natural language query and predictive analytics

WHO WE ARE

We are engineers, developers, data scientists, and operations experts who are passionate about building technology that makes a difference.

Our solutions are trusted by fleets in transportation, logistics, utilities, government, emergency services, and defence — where reliability and uptime are mission-critical.

Partnership Focused

We listen, collaborate and deliver solutions that solve real-world challenges.

Built for Reliability

Our technology is engineered for performance, security and uptime.

Driven by Innovation

We invest in R&D to stay ahead of evolving operational and technology needs.

Committed to Success

Your success is our success. We are with you for the long haul.

ENGINEERING & INNOVATION

Through SparkTech Labs, our advanced engineering division, we design and deliver next-generation wireless communications, sensing, and IoT solutions that power the future of fleet intelligence.

Our platform integrates AI natural language query and predictive analytics to help organizations unlock insights, streamline operations, and proactively address issues before they impact mission readiness.

AI NATURAL LANGUAGE QUERY
Ask questions in natural language and get insights from your fleet data instantly.

PREDICTIVE ANALYTICS
‍Advanced analytics uncover patterns and trends to support smarter, data-driven decisions.

WIRELESS & IOT ENGINEERING
‍Expertise in RF, antennas, and IoT systems for reliable communications in the toughest environments.

PROVEN INNOVATION
‍Over 250 registered patents in wireless and sensing technologies.

LEADERSHIP

Kenton Ho

Kenton Ho

Chairman

An engineer by training, Kenton Ho has guided BrightOrder's technical direction since the company's founding.

Nearly 30 years of technical leadership at BrightOrder

Bachelor of Engineering, University of Waterloo

Jay Georgi

Jay Georgi

President

Jay Georgi has steered BrightOrder's evolution from fleet maintenance software into telematics hardware, and now into defence.

President for over a decade

Led the acquisitions of MavenWire, CloudHawk, and SparkTech Labs, bringing key capabilities in-house

Lyne Potvin

Lyne Potvin

Vice President, Operations & Customer Experience

As COO of Baseline Telematics, Lyne Potvin delivered SaaS fleet solutions to government and municipal clients, experience she now brings to BrightOrder.

Nearly 20 years in telematics and SaaS operations

Delivers in both English and French

Lyne Potvin

Dr. George Shaker

Chief Scientist

Dr. George Shaker leads research in RF engineering, IoT, and AI within SparkTech Labs, advancing the technologies behind BrightOrder's platform.

300+ peer-reviewed publications and 40+ patents in wireless and sensing

Adjunct associate professor, University of Waterloo

CANADIAN. SECURE. TRUSTED.

BrightOrder is a Canadian-owned and operated company. Our solutions are designed, developed and supported in Canada. We are ITAR compliant, and our technologies help defence and government organizations strengthen sustainment, improve readiness, and make data-driven decisions across their fleets.

FREQUENTLY ASKED QUESTIONS

Who is BrightOrder Defence?

BrightOrder Defence is the defence and government division of BrightOrder, a Canadian fleet maintenance and telematics company founded in 1996 and headquartered in Mississauga, Ontario. It delivers fleet intelligence — maintenance software, telematics hardware, and analytics — to support sustainment and readiness for defence and government fleets.

Is BrightOrder Canadian-owned?

Yes. BrightOrder is Canadian owned and operated, headquartered in Mississauga, Ontario. The company has developed and delivered its fleet technology from Canada for 30 years.

How long has BrightOrder been in business?

BrightOrder was founded in 1996. For 30 years the company has delivered fleet maintenance software, telematics, and wireless technologies to commercial fleet operators across North America and Europe.

Does BrightOrder have experience in the defence sector?

BrightOrder brings 30 years of commercial fleet maintenance and telematics experience into the defence sector. The company is a member of CADSI (Canadian Association of Defence and Security Industries) and works with prime contractors, integrators, and government organizations on sustainment and readiness challenges.

What companies make up BrightOrder?

BrightOrder's capabilities span fleet maintenance software (EMDECS), telematics hardware (BrightOrder Telematics, formerly CloudHawk), and wireless engineering and research (SparkTech Labs). CloudHawk and SparkTech Labs were acquired in 2024, bringing telematics and engineering fully in-house.

Who leads BrightOrder?

BrightOrder is led by Chairman Kenton Ho, President Jay Georgi, VP of Operations & Customer Experience Lyne Potvin, and Chief Scientist Dr. George Shaker, who leads research and engineering through SparkTech Labs and the University of Waterloo.